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Making Appointment Management Easier

Managing Your Appointments Just Got Easier

Our new AI Care Navigator is an automated system designed to make managing your existing appointments quicker and easier.

The AI Care Navigator can help you:

  • Cancel an existing appointment
  • Check your existing appointment details
  • Rebook an existing appointment

Please note

The AI Care Navigator can only manage existing appointments that are not taking place today.

It cannot manage same-day appointments. If your appointment is taking place today, please speak to a member of our reception team, who will be happy to help.

The AI Care Navigator provides an additional way to deal with simple appointment requests without having to wait for a member of the team to become available. Our practice staff remain available to support you whenever you need further assistance.

Additional features may be introduced gradually over the coming months as we take a careful and measured approach to ensure the service continues to meet the needs of our patients.

Thank you for your continued support as we work to improve access to our services and make it easier for you to manage your care.

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