Skip to main content

Clinics & Services

Appointments 

Our trained reception staff will ask you the reason for your appointment request in order to be able to best advise and direct your appointment to the most appropriate clinician. You may be signposted to another service such as the local pharmacy under the Common Ailments Service, a Physiotherapist for acute pain, or to our Mental Health Liaison Practitioner, Practice Pharmacist or other services.

At our practice, we are committed to providing flexible healthcare options to meet your needs. We offer a combination of face-to-face and telephone appointments with both GPs and nurses, ensuring you have access to the care you need in the most convenient way for you. Additionally, we provide pre-bookable appointments for the following week, allowing you to plan ahead and secure a time that works best for you. Whether you prefer an in person visit or a telephone consultation, we're here to support your health and well-being with ease and efficiency..

GP appointments

Appointments with a GP are requested and booked on the day by contacting the practice from 8:00am. Further appointments are available from 2:00pm. Our reception team will ask for a brief description of the reason for your appointment so that you can be directed to the most appropriate clinician.

We will arrange an appointment with the clinician best able to help you. Please note that we cannot give a specific time for telephone consultations, which will take place during either our morning or afternoon surgery sessions.

You can let us know if you have a preferred clinician. We will do our best to accommodate your choice to ensure continuity of care. However, there may be times when your preferred clinician is unavailable, or another clinician may be better placed to meet your needs.

Please remember to check in using the touchscreen booking system at reception, or inform our receptionist upon arrival and wait to be called by the clinician from the main reception area.  Please not that if you arrive more than 5 minutes late for your appointment, you may be asked to rebook.

 

Pre-bookable appointments

A number of our appointments are available to pre-book by either phoning, or via booking directly on the NHS Wales App

Pre-bookable appointments can now be made for the following:

  • GP Face to Face Appointments
  • GP Telephone Appointments
  • Dressing changes
  • Cytology (cervical smear)
  • Contraception eg. Depo, Implanon, IUD
  • Routine immunisations
  • Annual chronic disease monitoring 
  • Medication reviews
  • INR Clinic & B12 clinics
     

Non-urgent Consultations

To request a non-urgent consultation, you can send your request via email (include full patient details - name, date of birth, and contact details along with the reason for consultation) to our email; enquiries.w97010@wales.nhs.uk. An appointment will be offered within 14 working days with the appropriate clinician, please note we are not always able to honour requests for a specific clinician which may be due to leave or regular days of work.
 

Annual Disease Monitoring & Routine Clinics

We provide annual reviews for patients with long-term conditions such as diabetes, asthma, and hypertension. Each year, you will be invited to book a review with the clinician best placed to support you. Your review will include a full check of your medications, and you may be asked to have a blood test beforehand, as explained in your invitation.

The practice will continue to invite patients for their annual review. This allows your clinician to assess your condition and decide the most appropriate way to complete your review:

  • No further review is needed at this time, and repeat medication can be authorised for a further 6 to 12 months.

  • Your review can be completed over the telephone to avoid a visit to the surgery.

  • A face-to-face appointment is required if physical checks are needed, such as measuring blood pressure.

Your annual review may include discussions about lifestyle, a medication review to optimise treatment, blood tests, urine tests, and monitoring for any potential complications.

Not all chronic diseases are reviewed by the doctors. The majority of reviews are more appropriately carried out by the practice Pharmacist, Advanced Nurse practitioner or the Practice Nurse. The reception team will book your appointment with the most appropriate clinician.


NURSE RESPIRATORY CLINIC (ASTHMA OR COPD) - by appointment (pre-bookable available)

Tuesday 9.00am – 12.00pm

Wednesday 9.00am - 12.00pm




NURSE DIABETIC CLINIC – by appointment (pre-bookable available)

Wednesday 1.30pm – 4.45pm

Thursday 10.00am - 1.00pm (Alternate weeks)

Wednesday 9.00am to 12.00pm - Diabetic pre-screening (inc blood tests) with HCA 

 

PHARMACIST MEDICATION AND HYPERTENSION REVIEWS

Wednesday, Thursday & Friday 9.00am to 5pm.

 

Clinics requiring surgery attendance

Some of our appointments require a surgery appointment, as a physical aspect of your appointment will need to be completed, such as injections or examinations.

 

Midwife ANTE-NATAL CLINIC - by appointment

Thursday 9.00am – 5.00pm

Midwife BOOKING CLINIC - by appointment

Friday 9.00am - 3.00pm


WELL BABY/CHILD HEALTH - by appointment
SURVEILLANCE/IMMUNISATION

Thursday 9.00am – 12.00pm
GP/Health Visitor/Practice Nurse

Practice Nurse Travel Advice - PHONE APPTS - available daily

(If last minute vaccinations required (less than 4 weeks) please contact a private travel clinic.

 

Share: